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Troubleshooting
Troubleshooting
Troubleshooting
If you experience trouble with the camera, try the following solutions.
Be aware that by sending the camera for repair, you give consent that the contents of the
internal memory, Music files may be checked.
1 Check the items on pages 102 to 110.
If a code such as “C/E:ss:ss” appears on the screen, see page 111.
2 Remove the battery pack, wait for about one minute, re-insert the battery pack,
then turn on the power.
3 Initialize the settings (page 67).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 102
Shooting still images/movies 102
Viewing images 105
Deleting 106
Computers 106
“Memory Stick Duo” 107
Internal memory 108
Printing 108
PictBridge compliant printer 109
Others 110
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.