Filter
Top Products
Additional information
75
Troubleshooting
If you experience trouble with your camera, first check the following items. Should
your camera still not operate properly after you have made these checks, press the
reset button located on the bottom. (If you press the reset button, the date and time
setting is cleared.) Should your camera still not operate properly, consult your Sony
dealer or local authorized Sony service facility. If code displays (C:
ss
ssss
ss
:
ss
ssss
ss
)
appear on the LCD screen, the self-diagnosis display function is working
(page 83).
Symptom Cause and/or Solution
The power is not turned on
if you press the POWER
button.
t
Press and hold down the POWER button for
approximately one second.
Your camera does not
work.
•
The battery level is low (the
E
indicator appears
on the LCD screen).
t
Replace the alkaline batteries or charge the
battery pack (pages 10, 12).
•
The AC power adaptor is not connected securely.
t
Connect it firmly to the DC IN jack of your
camera and a wall outlet (mains) (pages 12, 14).
•
The built-in microcomputer is not working
properly.
t
Disconnect and then reconnect all power
sources after one minute. Then turn the power
on and check that the camera works properly.
Press the reset button located on the bottom
using a sharp-pointed object.
Your camera cannot
record images.
•
You cannot record images while charging the flash.
•
The mode dial is set to or SET UP.
t
Set it to , or (pages 19, 26).
•
No “Memory Stick” has been inserted into your
camera.
t
Insert a “Memory Stick” (page 17).
•
The write-protect tab on the “Memory Stick” is set
to LOCK.
t
Set it to the recording position.
The LCD screen does not
light when the power is
turned on.
•
The power was turned off with the LCD screen set
to OFF the last time the camera was used.
t
The camera retains the settings from the last
time it was used. If you turn the power off with
the LCD screen set to OFF, the LCD is still set
to OFF the next time you turn the power on.