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Self-diagnosis display
Your camera has a self-diagnosis display. This
function displays the camera condition on the
LCD screen with a combination of a letter and
four digits of numbers. If this occurs, check the
following code chart. The code informs you of the
camera’s current condition. The last two digits
(indicated by
ss
) will differ depending on the
state of the camera.
If you are unable to solve the problem even after trying the corrective
actions a few times and when the camera is not reset even if you press the
reset button located on the bottom, contact your Sony dealer or local
authorized Sony service facility.
First three digits Cause and/or Corrective Action
C:32:
ss
•
There is trouble with your camera’s hardware.
t
Turn the power off and on again.
C:13:
ss
•
An unformatted “Memory Stick” is inserted.
t
Format the “Memory Stick” (page 69).
•
The inserted “Memory Stick” cannot be used with your
camera, or is damaged.
t
Insert a new “Memory Stick” (page 17).
•
The camera cannot read or write data on the “Memory
Stick.”
t
Re-insert the “Memory Stick” several times.
E:92:
ss
•
You are using a battery pack that is not “InfoLITHIUM”
compatible.
t
Use an “InfoLITHIUM” battery pack.
•
You installed or removed the “InfoLITHIUM” battery pack
when using the AC adapter.
t
Turn the power of and on again.
•
A camera malfunction that you cannot reverse has occurred.
t
Contact your Sony dealer or local authorized Sony
service facility and inform them of the 5-digit service
code. (example: E:92:10)
E:61:
ss
E:91:
ss
•
A camera malfunction that you cannot reverse has occurred.
t
Contact your Sony dealer or local authorized Sony
service facility and inform them of the 5-digit service
code. (example: E:61:10)
C:32:ss
Self-diagnosis display
•
C:
ss
:
ss
You can reverse the camera
malfunction yourself.
•
E:
ss
:
ss
Contact your Sony dealer or local
authorized Sony service facility.