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Troubleshooting
Troubleshooting
If you experience trouble with your camera, try the following solutions.
Please understand that you give your consent that the contents of the internal memory, Music
files may be checked when you send your camera to be repaired.
1 Check the items on pages 97 to 106.
If a code such as “C/E:ss:ss” appears on the screen, see page 107.
2 Remove the battery pack, and insert the battery pack again after about one
minute, and turn on the power.
3 Initialize the settings (page 60).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 97
Shooting still images/movies 97
Viewing images 100
Deleting/Editing images 101
Computers 101
Picture Motion Browser 103
“Memory Stick Duo” 103
Internal memory 104
Printing 104
PictBridge compliant printer 105
Others 106
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.