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Troubleshooting
If you experience trouble with the camera, try the following solutions.
On repairing cameras with internal memory or Music files function included, data in the camera
may be checked on minimum necessity to verify and improve the malfunction symptoms. Sony
will not copy or save any of those data.
Cannot insert the battery pack.
• Make sure the direction of the battery is correct, and insert it until the battery eject lever is locked.
Cannot turn on the camera.
• After inserting the battery pack into the camera, it may take a few moments for the camera to power
up.
• Insert the battery pack correctly.
• The battery pack is discharged. Insert a charged battery pack.
• Use a recommended battery pack.
The power turns off suddenly.
• Depending on the camera and battery temperature, the power may turn off automatically to protect
the camera. In this case, a message is displayed on the LCD screen before the power turns off.
• If you do not operate the camera for about two minutes while the power is on, the camera turns off
automatically to prevent wearing down the battery pack. Turn on the camera again.
1 Check the items on pages 127 to 135.
If a code such as “C/E:ss:ss” appears on the screen, see
page 136.
2 Remove the battery pack, wait for about one minute, re-insert
the battery pack, then turn on the power.
3 Initialize the settings (page 98).
4 Consult your Sony dealer or local authorized Sony service
facility.
Additional information on this product and answers to frequently asked questions can
be found at our Customer Support Website.
http://www.sony.net/
Battery pack and power