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Cyber-shot User Guide
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Before Use
Confirming the operation
method
Shooting
Viewing
Useful shooting functions
Useful viewing functions
Changing settings
Viewing images on a TV
Using with your computer
Printing
Troubleshooting
Precautions/About this camera
Contents list
Top page > Troubleshooting > Troubleshooting > Shooting still images/movies
Shooting still images/movies
Cannot record images.
If images are recorded on the internal memory even when a memory card is inserted into the camera,
make sure that the memory card is fully inserted into the camera.
Check the free capacity of the internal memory or memory card. If it is full, do one of the following:
Delete unnecessary images. [Details] [Details]
Change the memory card.
You cannot record images while charging the flash.
When recording movies, it is recommended that you use the following memory cards:
DSC-W730:
“Memory Stick PRO Duo” (Mark2) media, “Memory Stick PRO-HG Duo” media, “Memory Stick
XC-HG Duo” media or “Memory Stick Micro” (Mark2) media
SD memory card, SDHC memory card, SDXC memory card, microSD memory card, microSDHC
memory card or microSDXC memory card (Class 4 or faster)
DSC-W710:
“Memory Stick PRO Duo” (Mark2) media, “Memory Stick PRO-HG Duo” media or “Memory Stick
Micro” (Mark2) media
SD memory card, SDHC memory card, microSD memory card or microSDHC memory card (Class
4 or faster)
Set [Demo Mode] to [Off] (DSC-W730). [Details]
Smile Shutter function does not work.
No image is shot if a smiling face is not detected. [Details]
Set [Demo Mode] to [Off] (DSC-W730). [Details]
Anti-blur function does not work.
The anti-blur function does not work when appears on the display (DSC-W710).
The anti-blur function may not work properly when shooting night scenes.
Shoot after pressing the shutter button halfway down.
The image is out of focus.
The subject is too close. When shooting, make sure to position the lens farther away from the subject
than the shortest shooting distance (approximately 5 cm (0.16 ft) (W)/150 cm (4.92 ft) (T) (DSC-
W730)/10 cm (0.33 ft) (W), 100 cm (3.28 ft) (T) (DSC-W710) from the lens).
(Night Scene), (Landscape) or (Fireworks) (DSC-W730) mode is selected in Scene
Selection when shooting still images.
Zoom does not work.
You cannot use the optical zoom in Sweep Panorama mode.
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