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69
GB
Cannot import images.
• Connect the camera and your computer correctly making a USB connection (page 64).
PlayMemories Home cannot be installed.
• Check the computer environment or installation procedure required to install PlayMemories Home.
PlayMemories Home does not work correctly.
• Quit PlayMemories Home and restart your computer.
Cannot play back images on your computer.
• Consult the computer or software manufacturer.
It takes too much time to transfer an image.
• Microwave ovens or Bluetooth-enabled devices use the 2.4 GHz wavelength and could hinder the
communication. If such devices are in the vicinity, move the camera away from those devices or shut
those devices down.
The lens gets fogged.
• Moisture condensation has occurred. Turn off the camera and wait about an hour for the moisture to
evaporate.
The camera becomes warm when you use it for a long time.
• This is not a malfunction.
The date or time is incorrect.
• Set the date and time again (page 18).
Wi-Fi
Others