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Troubleshooting Troubleshooting Playback
Images cannot be played back.
Select the movie type (XAVC S/AVCHD/MP4) you want to play with the movie format select
button.
Images recorded on other devices may not be played back. This is not a malfunction.
To play movie files edited on a computer or other equipment and written back to the
recording media, but where no image appears on the Event View screen, perform [Repair
Img. DB F.].
To play a movie recorded in [ XAVC S 4K] format, make sure to set [ Frame Rate]
to the same value (30p or 24p) you set when recording. If not, you cannot play the movie,
and a thumbnail does not appear on the LCD monitor (models with the 4K functionality and
NTSC color system).
Troubleshooting Troubleshooting Playback
Photos cannot be played back.
You may not be able to play back photos if you have changed file or folder names, or have
edited the data on a computer. (The file name flashes in that case.) This is not a
malfunction.
Troubleshooting Troubleshooting Playback
The movie freezes.
Photos which were recorded while recording a movie are played back. In the default setting,
movies and photos are played back continuously.
Troubleshooting Troubleshooting Playback
An icon appears on a thumbnail.
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