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Depending on the product and battery pack temperature, the product may turn off
automatically to protect itself. In this case, a message is displayed on the product screen
before the product turns off.
Troubleshooting Troubleshooting Battery pack and power
The remaining battery level indicator shows an incorrect
level.
This phenomenon occurs when you use the product in an extremely hot or cold location.
Battery capacity decreases over time and through repeated use. If decreased usage time
between charges becomes significant, it is probably time to replace it with a new one.
Troubleshooting Troubleshooting Battery pack and power
The charge lamp on the product flashes when charging
the battery pack.
This phenomenon occurs when you charge the battery pack in an extremely hot or cold
location. The optimum temperature for charging the battery pack is between 10 °C and 30 °C
(50 °F and 86 °F).
Troubleshooting Troubleshooting Battery pack and power
The battery pack has not been charged even if the charge
lamp on the product has turned off.
Make sure that the battery is NP-FW50.
Batteries which have not been used for more than a year may have deteriorated.
Troubleshooting Troubleshooting Battery pack and power