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Troubleshooting
If you have trouble with your camera, try
the following solutions.
1 Check the items on pages 84 to 91. If the
screen shows “C:ss:ss”, the
self-diagnosis function is
working. Please see page 94.
2 Press the RESET button located inside
the battery/“Memory Stick” cover, then
turn on the power again. (This will clear
the date and time settings, etc.)
3 Consult your Sony dealer or local
authorized Sony service facility.
Battery and power
RESET
Symptom Cause Solution
The battery pack is not
charged.
• The camera is turned on.
• The connection is not correct.
p Turn the power off (page 16).
p Check the connection (page 11).
The battery pack cannot
be installed.
• The battery pack is not properly installed. p Install the battery pack while pushing the battery eject lever
down using the front edge of the battery pack (page 11).
/CHG lamp flashes. • The battery pack is not properly installed.
• The battery pack malfunctions.
p Properly install the battery pack (page 11).
p Consult your Sony dealer or local authorized Sony service
facility.
While charging the battery
pack, the /CHG lamp
does not light.
• The AC power adaptor is disconnected.
• The camera is not properly installed to the USB
cradle.
• The battery pack is not properly installed.
• The charging is complete.
p Properly connect the AC power adaptor (page 11).
p Properly install the camera (page 12).
p Properly install the battery pack (page 11).
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