Filter
Top Products
87
Troubleshooting
Viewing images
You cannot shoot images. • No “Memory Stick” is inserted.
• The capacity of the “Memory Stick” is
insufficient.
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
• You cannot shoot while the flash is charging.
• The MODE dial is not set to
, P, or SCN
when you want to shoot a still image.
• The MODE dial is not set to
when you want
to shoot a movie.
p Insert a “Memory Stick” (page 20).
p Delete the images saved in the “Memory Stick,” or format it.
p Change the “Memory Stick.”
p Set the write-protect switch to the recording position
(page 104).
—
p Set the MODE dial to , P
, or SCN (pages 22, 31).
p Set the MODE dial to (page 66).
Cannot shoot images with
the flash.
• The MODE dial is set to or SET UP.
• The flash is set to (No flash).
• When shooting still images, scene selection is
set to the Twilight mode.
• [MOVING IMAGE] is not set to [CLIP
MOTION] in the SET UP settings.
p Set it to a setting other than , or SET UP
(page 27).
p Set the flash to “Auto” (No indicator) or (Forced flash)
(page 27).
p Cancel the Twilight mode (page 31).
p Set it to [CLIP MOTION] (page 51)
The eyes of the subject
come out red.
— p Set [RED EYE REDUCTION] to [ON] (page 27).
The date and time are
recorded incorrectly.
• The date and time are not set correctly. p Set the correct date and time (page 18).
Symptom Cause Solution
The image cannot be
played back.
• The MODE dial is not set to .
• You cannot play back the image on the camera,
if it is modified on a computer or its folder/file
name is changed.
p Set the MODE dial to (page 35).
—
The image is coarse right
after being played back.
— p This is not a malfunction.
The images cannot be
played back on a TV.
• The [VIDEO OUT] setting for the camera in
SET UP is incorrect.
• The connection is not correct.
p Set [VIDEO OUT] to [NTSC] or [PAL] (pages 44, 102).
p Check the connection (page 37).
Symptom Cause Solution