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Troubleshooting
Troubleshooting
If you have trouble with your camera, try
the following solutions.
1 Check the items on pages 87 to 93. If the
screen shows “C:ss:ss,” the
self-diagnosis function is
working. Please see page 96.
2 Press the RESET button located inside
the jack cover, then turn on the camera
again. (This will clear the date and time
settings, etc.)
3 Consult your Sony dealer or local
authorized Sony service facility.
Battery and power
RESET
Symptom Cause Solution
The battery remaining
indicator is incorrect. Or
the sufficient battery
remaining indicator is
displayed but the power
soon runs out.
• You have used the camera in an extremely cold
location.
• The batteries are discharged.
• The battery contacts or the terminals on the
battery cover are dirty.
• The nickel-metal hydride batteries are exhibiting
the “memory effect” (page 11).
• A mismatch has occurred in the remaining
battery time information.
• The batteries are dead (page 106).
—
pInstall charged batteries (page 10).
pWipe any dirt off from them with a dry cloth (page 12).
pTo restore the batteries to their original condition, use them until
they are drained before recharging them.
pFully charge the batteries (page 10).
pReplace the batteries with new ones.
The battery runs down too
quickly.
• You are recording/playing back images in an
extremely cold location.
• The batteries are not charged enough.
• The batteries are dead (page 106).
—
pFully charge the batteries (page 10).
pReplace the batteries with new ones.
The power cannot be
turned on.
• The batteries are not installed properly.
• The AC Adaptor (not supplied) is disconnected.
• The batteries are discharged.
• The batteries are dead (page 106).
pProperly install the batteries (page 12).
pConnect it securely to your camera (page 15).
pInstall charged batteries (page 10).
pReplace the batteries with new ones.
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