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Troubleshooting
The image is too bright. • You are shooting a spot lighted subject in a dark
location such as on a stage.
• The brightness of the LCD screen is too high.
pAdjust the exposure (page 46).
pAdjust the brightness of the LCD screen (page 103).
Vertical streaks appear
when you are shooting a
very bright subject.
• The smear phenomenon is occurring. pThis is not a malfunction.
When looking at the LCD
screen in a dark place,
some noise may show up
on the screen.
• The camera temporarily brightens the LCD
screen to allow you to check the image being
displayed while you are using the camera in a
dark place.
pThis will have no effect on the image you shoot.
You cannot shoot images. • No “Memory Stick” is inserted.
• The capacity of the “Memory Stick” is
insufficient.
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
• You cannot shoot while the flash is charging.
• The mode selector is not set to when you
want to shoot a still image.
• The mode selector is not set to
when you
want to shoot a movie.
pInsert a “Memory Stick” (page 19).
pDelete the images saved in the “Memory Stick,” or format it.
pChange the “Memory Stick.”
pSet it to the recording position (page 105).
—
pSet the mode selector to (page 22).
pSet the mode selector to (page 68).
The macro mode does not
function.
• When shooting still images, (Camera) is set
to or .
pCancel the mode (page54).
Cannot shoot images with
the flash.
• The mode selector is set to or SET UP.
• The flash is set to (No flash).
• When shooting still images, (Camera) is set
to .
• [Moving Image] is not set to [Clip Motion] in the
SET UP settings.
pSet it to a setting other than , or SET UP
(page 28).
pSet the flash to “Auto” (No indicator), (Forced flash), or
(Slow synchro) (page 28).
pCancel the mode (page54).
pSet it to [Clip Motion] (page 102).
The eyes of the subject
come out red.
— pSet [Red Eye Reduction] to [On] (page 29).
The date and time are
recorded incorrectly.
• The date and time are not set correctly. pSet the correct date and time (pages 17, 103).
Symptom Cause Solution