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Warning indicators and messages
If a code starting with a letter of the
alphabet appears, your camera has a self-
diagnosis display. The last two digits
(indicated by
ss) will differ depending on
the state of the camera.
If you are unable to solve the problem even
after trying the following corrective actions
a few times, contact your Sony dealer or
local authorized Sony service facility.
C:32:ss
• There is trouble with your camera's
hardware. Turn the power off and on
again.
C:13: ss
• The camera cannot read or write data.
Turn off and on the power or re-insert
the “Memory Stick” several times.
• Format error has occurred in the internal
memory or an unformatted “Memory
Stick” is inserted. Format the media
(pages 50, 51).
• The inserted “Memory Stick” cannot be
used with your camera, or the data is
damaged. Insert a new “Memory Stick”
(page 91).
E:61: ss
E:91: ss
E:92: ss
• A camera malfunction has occurred.
Initialize the camera (page 53), then
turn the power on again.
If the following messages appear, follow
the instructions.
Turn the power off and on again
• A problem with the lens has caused an
error.
E
• The battery level is low. Charge the
batteries (
t step 1 in “Read This
First”). Depending on the conditions of
use or the type of battery, the indicator
may flash even though there are still 5
to 10 minutes of remaining battery time
left.
System error
• Turn the power off and then on again
(
t step 2 “Read This First”).
Internal memory error
• Turn the power off and then on again
(
t step 2 “Read This First”).
Memory Stick error
• Insert the “Memory Stick” correctly.
• The inserted “Memory Stick” cannot be
used in your camera (page 91).
• The “Memory Stick” is damaged.
• The terminal section of the “Memory
Stick” is dirty.
Memory Stick type error
• The inserted “Memory Stick” cannot be
used in your camera (page 91).
Format error
• Format the media again (pages 50, 51).
Self-diagnosis display Messages