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86
You cannot charge the
battery.
•
The camera is turned on.
t
Turn the camera off (page 11).
The POWER ON/OFF
(CHG) indicator flashes.
•
The battery pack is not installed correctly.
t
Install the battery pack correctly (page 10).
•
The battery pack has malfunctioned.
t
Contact your Sony dealer or local authorized
Sony service facility.
The zoom does not work.
•
[CONVERSION LENS] in the setup setting is set
to [ON].
t
Set it to [OFF] (page 77).
•
The zoom cannot be used when recording a moving
image with [MOVING IMAGE] set to [MPEG
MOVIE].
Digital zoom does not
function.
•
The digital zoom cannot be used when recording a
moving image with [MOVING IMAGE] set to
[MPEG MOVIE], or the LCD screen is OFF.
•
[DIGITAL ZOOM] is set to [OFF].
t
Set [DIGITAL ZOOM] to [ON] in the menu
settings.
Your camera cannot play
back images.
•
The mode dial is set to , , M, A, S, SCN or
SET UP.
t
Set it to (pages 28, 29).
The image and sound are
interfered by noise when
you play back an image on
a personal computer.
•
You are playing back the file directly from the
“Memory Stick.”
t
Copy the file to the hard disk of the personal
computer and then play back the file from the
hard disk (page 36).
The image cannot be
played back on a personal
computer.
t
Consult the personal computer or software
manufacturer.
Your camera cannot delete
an image.
•
The image is protected.
t
Cancel the protection (page 68).
The power turns off
suddenly.
•
If you do not operate the camera for about three
minutes while the power is on, the camera turns off
automatically to prevent wearing down the battery
(page 20).
t
Turn on the camera.
•
The battery is discharged.
t
Replace it with a charged battery.
Symptom Cause and/or Solution