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87
The image does not
appear on the TV screen.
•
The video output signal setting of your camera is
incorrect.
t
Change the setting (page 77).
A file error occurs when
you play back a file.
•
The image size is larger than 2048×1536.
t
Use an image size of 2048×1536 or smaller.
The picture is
monochrome (black and
white).
•
The camera is set to TEXT mode.
t
Cancel TEXT mode (page 55).
•
P. EFFECT is set to B&W mode.
t
Cancel B&W mode (page 61).
The lens does not retract
even when the power is
turned off.
•
The battery is discharged.
t
Replace it with a fully charged battery or use the
AC power adaptor.
Your personal computer
does not recognize your
camera.
•
The battery level is low.
t
Use the AC power adaptor (page 14).
•
The camera is turned off.
t
Turn on the camera.
•
The USB cable is not connected firmly.
t
Disconnect the USB cable, and connect it again
firmly. Make sure that “USB MODE” is
displayed on the LCD screen (pages 33, 35).
•
The USB connectors on your personal computer are
connected to other equipment besides the keyboard,
the mouse, and your camera.
t
Disconnect the USB cables except for the ones
connected to the keyboard, the mouse, and your
camera.
•
The USB driver is not installed.
t
Install the USB driver (page 33).
•
[USB CONNECT] is set to [PTP] in the setup settings.
t
Set it to [NORMAL] (page 77).
•
Since the camera is connected to a computer with
the USB cable before installing the USB driver, the
drive is not recognized by the computer.
t
Delete the drive which is not recognized, then
install the USB driver. For details, see the
procedure on page 88.
No function works though
the power is on.
t
Remove the battery pack, then install it again
after about one minute. If the function still do
not work, press the reset button located on the
bottom using a sharp-pointed object. (If you
press the reset button, the date and time setting
is cleared.)
Symptom Cause and/or Solution