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Troubleshooting
Your camera cannot record images.
• Check the free capacity of the internal memory or “Memory Stick Duo” (pages 24, 25). If it is
full, do one of the following:
– Delete unnecessary images (t step 6 in “Read This First”).
– Change the “Memory Stick Duo”.
• You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 104).
• You cannot record images while charging the flash.
• Set the mode switch to when shooting still images.
• Set the mode switch to when shooting movies.
• The image size is set to [640(Fine)] when recording movies. Do one of the following:
– Set the image size to other than [640(Fine)].
– Insert a “Memory Stick PRO Duo” (page 104).
The subject is not visible on the screen.
• Set the mode switch to a position other than (page 28).
Recording takes a long time.
• The NR slow shutter function is activated (page 20). This is not a malfunction.
The image is out of focus.
• The subject is too close. Shoot in (Macro) recording mode. Make sure to position the lens
farther away from the subject than the shortest shooting distance, approximately 8 cm (3 1/4
inches) (W)/25 cm (9 7/8 inches) (T), when shooting. Or, set (Magnifying Glass) and
focus from a distance of approx. 1 cm to 20 cm (13/32 inch to 7 7/8 inches) from the subject
(t step 5 in “Read This First”).
• (Magnifying Glass) is set, or (Twilight mode), (Landscape mode) or
(Fireworks mode) is selected in the Scene mode when shooting still images.
• The Focus preset function is selected. Select the auto focus mode (page 38).
• Refer to “If the subject is out of focus” on page 39.
Optical zoom does not work.
• When (Magnifying Glass) is selected, the optical zoom is not available.
Precision digital zoom does not function.
• Set [Digital Zoom] to [Precision] (page 52).
• This function cannot be used while shooting movies.
Shooting still images/movies