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Troubleshooting
Cannot print images.
• Check that the camera and the printer are properly connected using the cable for multi-use
terminal.
• Turn on the printer. For further information, refer to the operating instructions supplied with
the printer.
• If you select [Exit] during printing, images may not be printed. Disconnect and connect the
cable for multi-use terminal again. If you still cannot print your images, disconnect the cable
for multi-use terminal, turn the printer off and then on, then connect the cable for multi-use
terminal again.
• Movies cannot be printed.
• Images shot using cameras other than this camera or images modified with a computer may
not be printed.
Printing is canceled.
• You disconnected the cable for multi-use terminal before the (PictBridge Connecting)
mark disappears.
Cannot insert the date or print images in the index mode.
• The printer does not provide these functions. Consult the printer manufacturer as to whether
the printer provides these functions or not.
• The date may not be inserted in the index mode depending on the printer. Consult the printer
manufacturer.
“---- -- --” is printed on the date-inserted part of the image.
• Images that do not have the recording data cannot be printed with the date inserted. Set [Date]
to [Off] and print the image again (page 83).
Cannot select the print size.
• Consult the printer manufacturer as to whether the printer can provide the desired size.
Cannot print the image at the size selected.
• Disconnect the cable for multi-use terminal and reconnect it whenever you change the paper
size after the printer has been connected to the camera.
• The print setting of the camera differs from that of the printer. Change the setting of either the
camera (page 83) or the printer.
Cannot operate the camera after canceling printing.
• Wait for a while as the printer is carrying out the cancellation. It may take some time
depending on the printer.