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Troubleshooting
Your camera cannot record
images.
• No “Memory Stick Duo” is inserted.
• The capacity of the “Memory Stick Duo” is
insufficient.
• You are using a “Memory Stick Duo” with a
write-protect switch, and the switch is set to
LOCK.
• You cannot shoot while the flash is charging.
• The mode switch is not set to when shooting
a still image.
• The mode switch is not set to
when shooting
a movie.
p Insert a “Memory Stick Duo” (page17).
p Delete the images saved in the “Memory Stick Duo” (page 50),
or format it (page 51).
p Change the “Memory Stick Duo.”
p Set it to the recording position (page 83).
—
p Set it to (page 20).
p Set it to (page 46).
The flash does not work.
• The mode switch is set to or .
• The flash is set to
(No flash).
• When shooting still images, either (Twilight
mode) or (Vivid nature mode) is selected for
the Scene Selection function, or the camera is in
Burst mode.
p Set it to (page 20).
p Set the flash to auto (no indicator), (Red-eye reduction) or
(Forced flash) (page 23).
p Set it to other modes (pages 18 and 29).
The eyes of the subject
come out red.
— p Set the flash mode to (Red-eye reduction) (page 23).
The date and time are
recorded incorrectly.
• The date and time are not set correctly. p Set the correct date and time (page 15).
When shooting a movie, the
image looks like a single-
frame advance.
• The image looks like a single-frame advance
because of image data processing.
p The recorded movie will be normal.
Symptom Cause Solution