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Troubleshooting
PictBridge compliant printer
Symptom Cause Solution
You cannot connect your
camera to the printer.
• The printer is not PictBridge compliant.
• The printer is not ready to be connected.
• Your camera is not connected to the printer
correctly.
p Ask the printer manufacturer if the printer is PictBridge
compliant.
p Confirm that the printer is turned on and is ready to be
connected.
p When the preparations needed to make the connection between
the camera and the printer are finished, make the connection
(pages 42 and 43).
You cannot print.
• Your camera is not connected to the printer.
• The power of the printer is off.
• You cannot print a movie.
• You may not be able to print a still image
recorded using other devices or an image
processed using a computer.
p Confirm that your camera is correctly connected to the printer
using the USB cable.
p Turn the printer on. For details, see the operation manual
supplied with the printer.
—
—
Printing was stopped.
• You disconnected the USB cable before the
mark disappeared.
—
You cannot attach a date to
an image.
• Your printer does not support this function. pAsk the printer manufacturer if the printer supports this
function.
“---- -- --” is printed on an
image instead of a date.
• Printable date information has not been input to
the image file.
p If printable date information has not been input, you cannot
print out a date. To print without date information, set [INSERT
DATE] to [OFF] and print the image (page 45).