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Troubleshooting
Troubleshooting
If you experience trouble with your camera,
try the following solutions.
1 First check the items on the tables below.
If code “C:ss:ss” is displayed
on the LCD screen, the self-
diagnosis display function is
working (page 70).
2 Should your camera still not work
properly, open the waterproof cover to
press the RESET button using a fine-
tipped object, then close the cover and
turn on the power again. (All the settings
including date and time are cleared.)
3 Should your camera still not work
properly, consult your Sony dealer or
local authorized Sony service facility.
Batteries and power
RESET
button
Symptom Cause Solution
The battery remaining
indicator is incorrect, or
sufficient battery remaining
indicator is displayed but
the power runs out soon.
• You have used the camera in an extremely cold
location.
• The batteries are discharged.
• The battery contacts or the terminals on the inner
cover are dirty.
• The batteries are exhibiting the “memory effect”
(page 11).
• The batteries are dead (page 78).
—
pInstall charged batteries (page 10).
pWipe any dirt off from them with a dry cloth (page 11).
pTo restore the batteries to their original condition, use them until
they are fully drained before recharging them.
pReplace the batteries with new ones.
The battery life is short.
• You are shooting/viewing images in an
extremely cold location.
• The batteries are not charged enough.
• The batteries are dead (page 78).
—
pCharge the batteries (page 10).
pReplace the batteries with new ones.
Troubleshooting