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Troubleshooting
Viewing images
Your camera cannot record
images.
• No “Memory Stick” is inserted.
• The capacity of the “Memory Stick” is
insufficient.
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
• You cannot shoot while the flash is charging.
• The mode switch is not set to when shooting
a still image.
• The mode switch is not set to
when shooting
a movie.
pInsert a “Memory Stick” (page 18).
pDelete the images saved in the “Memory Stick” (page 46), or
format it (page 47).
pChange the “Memory Stick.”
pSet it to the recording position (page 76).
—
pSet it to (page 22).
pSet it to (page 43).
The flash does not work.
• The mode switch is set to or .
• The flash is set to
(No flash).
• When shooting still images, either (Twilight
mode) or (Vivid nature mode) is selected for
the Scene Selection function, or the camera is in
Burst mode.
pSet it to .
pSet the flash to auto (no indicator), (Red-eye reduction) or
(Forced flash) (page 25).
pSet it to other modes (pages 20 and 31).
The eyes of the subject
come out red.
— pSet the flash mode to (Red-eye reduction) (page25).
The date and time are
recorded incorrectly.
• The date and time are not set correctly. pSet the correct date and time (page 16).
Symptom Cause Solution
Symptom Cause Solution
Your camera cannot play
back images.
• The mode switch is not set to .
• Your camera cannot play back image files
copied from the hard disk of your computer if the
folder/file name has been changed or the image
has been modified.
• The camera is in USB mode.
pSet it to (page 36).
—
pCancel the USB connection (pages 54 and 59).
The image cannot be played
back on a computer.
— pSee page65.