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Troubleshooting
Smart zoom does not function.
• Set [Digital Zoom] to [Smart] (page 47).
• This function cannot be used when:
– The image size is set to [7M] (DSC-W70), [6M] (DSC-W30/W40/W50) or [3:2].
– Shooting in Multi Burst mode.
– Shooting movies.
The flash does not work.
• The flash is set to (Flash forced off) (t step 5 in “Read This First”).
• You cannot use the flash when:
– [Mode] (REC Mode) is set to [Burst] or [Multi Burst] (page 36).
– (High sensitivity mode) or (Twilight mode) is selected in the Scene Selection.
– When the mode dial is set to .
• Set the flash to (Flash forced on) when (Landscape mode), (Snow mode) or
(Beach mode) is selected in the Scene Selection.
Fuzzy specks appear in images shot using the flash.
• Dust in the air reflected the flash light and appeared in the image. This is not a malfunction.
The close-up (Macro) function does not work.
• (Twilight mode) or (Landscape mode) is selected in the Scene Selection (page 29).
The date and time are not displayed.
• While shooting, the date and time are not displayed. Only during playback, the date and time
are displayed.
The date and time are recorded incorrectly.
• Set the correct date and time (t step 2 in “Read This First”).
The F value and shutter speed flash when you press and hold the shutter
button halfway down.
• The exposure is incorrect. Correct the exposure (t step5 in “Read This First” ).
The image is too dark.
• You are shooting a subject with a light source behind the subject. Select the metering mode
(page 34) or adjust the exposure (
t step5 in “Read This First”).
• When the brightness of the screen is too low, adjust the brightness of the LCD backlight
(DSC-W50/W70 only) (page 23,
t step5 in “Read This First”).
• Turn on the screen (page 23).