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If you run into any problem using your camcorder, use the following table to
troubleshoot the problem. If the problem persists, disconnect the power source and
contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss”
appears on the LCD screen, in the viewfinder or the display window, the self-diagnosis
display function has worked. See page 113.
In the recording mode
Symptom Cause and/or Corrective Actions
• The POWER switch is set to OFF (CHARGE), VTR or
MEMORY (DCR-TRV320 only).
c Set it to CAMERA. (p. 16)
• The tape has run out.
c Rewind the tape or insert a new one. (p. 15, 24)
• The write-protect tab is set to expose the red mark.
c Use a new tape or slide the tab. (p. 15)
• The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at
least 1 hour to acclimatize. (p. 117)
• While being operated in the CAMERA mode, your
camcorder has been in the standby mode for more than 3
minutes.
c Set the POWER switch to OFF (CHARGE) and then to
CAMERA again. (p. 16)
• The viewfinder lens is not adjusted.
c Adjust the viewfinder lens. (p. 19)
• STEADYSHOT is set to OFF in the menu settings.
c Set it to ON. (p. 64)
• 16:9 WIDE is set to ON in the menu settings.
c Set it to OFF. (p. 64)
• FOCUS is set to MANUAL.
c Set it to AUTO. (p. 43)
• Shooting conditions are not suitable for autofocus.
c Set FOCUS to MANUAL to focus manually. (p. 43)
• The digital effect function is working.
c Cancel it. (p. 38)
• The LCD panel is open.
c Close the LCD panel. (p. 17)
• The tape is the standard 8 tape.
c Use Hi8 /Digital8 tapes. (p. 68)
Troubleshooting
START/STOP does not operate.
The power goes off.
The image on the viewfinder screen
is not clear.
The fader function does not work.
The autofocusing function does not
work.
The SteadyShot function does not
work.
The picture does not appear in the
viewfinder.
You cannot record in the LP mode.