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104
CD-ROM
Symptom Cause Solution
The image cannot be
played back through the
disc drive of your
computer.
• The disc has not been finalized.
• Vibration caused an error during recording.
• The disc drive does not support the packet-write
system or MultiRead.
• The disc may be scratched or dirty.
• Causes not described above have occurred.
p Finalize the disc (page 44).
p You may be able to view the image if you connect the camera to
your computer with the USB cable.
p Consult the computer or the disc drive manufacturer.
p Clean the disc if the disc is dirty. When the disc is scratched
replace the disc.
p Consult the computer or software manufacturer.
The image and sound are
interrupted by noise when
you view a movie on a
computer.
• You are playing back the file directly from the
disc.
p Copy the file to the hard disk of your computer and then play
back the file from the hard disk (pages 57, 59 and 61).
You cannot print an
image.
— p Check the printer settings.
p Click on the HELP files for the “PIXELA ImageMixer for
Sony” application software.
Symptom Cause Solution
You cannot record on a
disc.
• The disc is full.
• The disc is not initialized.
• The disc is not placed correctly.
p Replace it with a new one. Format the disc when using a CD-
RW.
p Initialize the disc (page 21).
p Place the disc correctly in the disc tray (page 20).