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Troubleshooting
The power abruptly turns off.
• When approximately 5 minutes have
elapsed while you do not operate your
camcorder, the camcorder is automatically
turned off (A.SHUT OFF). Change the
setting of [A.SHUT OFF] (p. 95), or turn
on the power again, or use the AC Adaptor.
• If the time set with [QUICK ON STBY]
(p. 95) has elapsed in the Sleep mode, your
camcorder turns off automatically. Turn on
your camcorder again.
• The battery pack is discharged or running
low. Charge the battery pack (p. 20).
The CHG (charge) lamp does not
light while the battery pack is being
charged.
• Slide the POWER switch to OFF (CHG)
(p. 20).
• Attach the battery pack to the camcorder
correctly (p. 20).
• Connect the power cord (mains lead) to the
wall outlet (wall socket) properly.
• The battery charge is completed (p. 20).
The CHG (charge) lamp flashes while
the battery pack is being charged.
• Attach the battery pack to the camcorder
correctly (p. 20). If the problem persists,
disconnect the AC Adaptor from the wall
outlet (wall socket) and contact your Sony
dealer. The battery pack may be damaged.
The remaining battery time indicator
does not indicate the correct time.
• The temperature of the environment is too
high or too low. This is not a malfunction.
• The battery pack has not been charged
enough. Fully charge the battery again. If
the problem persists, replace the battery
pack with a new one (p. 20).
• The indicated time may not be correct
depending on the environment of use.
The battery pack is quickly
discharged.
• The temperature of the environment is too
high or low. This is not a malfunction.
• The battery pack has not been charged
enough. Fully charge the battery again. If
the problem persists, replace the battery
pack with a new one (p. 20).
Menu items are grayed out.
• You cannot select grayed items in the
current recording/playback situation.
• There are some functions you cannot
activate simultaneously (p. 116).
The buttons do not appear on the
touch panel.
• Touch the LCD screen lightly.
• Press DISP/BATT INFO on your
camcorder (or DISPLAY on the Remote
Commander) (p. 25, 140).
The buttons on the touch panel do
not work correctly or do not work at
all.
• Adjust the touch panel ([CALIBRATION])
(p. 130).
The image in the viewfinder is not
clear.
• Pull out the viewfinder, then move the
viewfinder lens adjustment lever until the
image appears clearly (p. 25).
The image in the viewfinder has
disappeared.
• Close the LCD panel. No image is
displayed in the viewfinder when the LCD
panel is open (p. 25).
Batteries/Power sources
LCD screen/viewfinder
Continued ,