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Troubleshooting (Continued)
– there is no media that has been set on
[MOVIE MEDIA SET] in your
camcorder.
The auto focus does not function.
• Set [FOCUS] to [AUTO] (p. 98).
• The recording conditions are not suitable
for auto focus. Adjust the focus manually
(p. 98).
[STEADYSHOT] does not function.
• Set [STEADYSHOT] to [ON] (p. 85).
• [STEADYSHOT] may not be able to
compensate for excessive vibrations.
The subjects passing by the screen
very fast appear crooked.
• This is called the focal plane phenomenon.
This is not a malfunction. Because of the
way the image device (CMOS sensor)
reads out image signals, the subjects
passing by the lens rapidly might appear
crooked depending on the recording
conditions.
Tiny spots in white, red, blue, or
green appear on the screen.
• The spots appear when you are recording
with [SUPER NIGHTSHOT] or [COLOR
SLOW SHTR]. This is not a malfunction.
The color of the image is not
correctly displayed.
• Set the NIGHTSHOT switch to OFF
(p. 39).
The screen image is bright, and the
subject does not appear on the
screen.
• Set the NIGHTSHOT switch to OFF
(p. 39).
The screen image is dark, and the
subject does not appear on the
screen.
• Press and hold DISP/BATT INFO for a
few seconds to turn on the backlight
(p. 25).
Horizontal stripes appear on the
image.
• This occurs when recording images under a
fluorescent lamp, sodium lamp, or mercury
lamp. This is not a malfunction.
[SUPER NIGHTSHOT] cannot be
operated.
• Set the NIGHTSHOT switch to ON.
[COLOR SLOW SHTR] does not
operate correctly.
• [COLOR SLOW SHTR] may not operate
correctly in total darkness. Use NightShot
or [SUPER NIGHTSHOT].
You cannot adjust [LCD BL LEVEL].
• You cannot adjust [LCD BL LEVEL]
when:
– The LCD panel is closed on your
camcorder with the LCD screen facing
out.
– The power is supplied from the AC
Adaptor.
An image cannot be found for
playback.
• Set the desired media of images for
playback or for image quality by t
ouch
(HOME) t (MANAGE
MEDIA) t
[MOVIE MEDIA SET] or
[PHOTO MEDIA SET] (HDR-UX19E/
UX20E) (p. 26).
Playing back images on your
camcorder