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Q Can I install it on ceiling?
A Yes. There are flip and mirror options in video configuration page to correct the
images for upside down installation.
Q The image is not clear enough.
A Rotate the lens to adjust the focus after Network Camera is installed in the proper
position. The image settings and white balance can be fine tuned to achieve the best
visual effect. Also notice the power line frequency must match the local utility to
synchronize the florescent lights to eliminate the uncomfortable flashing.
Q Why does the image not refresh regularly?
A Some anti-virus programs will provide functions to filter the received web content. It
will take time to perform the data examination and affect the streaming application
such as Network Camera. However it only affects the HTP mode of Network Camera. If
the network allows the HTTP mode only, disable the web filtering function of the
anti-virus program temporarily. During the period, users should take the risk of
malicious network activity.
Q I have opened motion detection windows but it cannot work.
A If the motion detection windows are setup and names are given, check if the function
is checked at the first line. While it is enabled, adjust the sensitivity and percentage to
monitor the level indicator if the threshold is appropriate.
Q I cannot hear any sound while watching.
A If there is "V_ONLY" shown above the image, click on connection type to uncheck
"Disable audio". If there is "V" shown instead of "AV", the sound card in your PC may
not properly installed. If "AV" is shown, check the audio source of Network Camera.
Q How many users are allowed to watch Network C amera at the same time?
A Too many users requesting the real-time multimedia content will digest the network.
To achieve the best effect, Network Camera is designed to accommodate maximum ten
users to watch and listen to Network Camera at the same time. It is recommended to