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46 ePhoto CL30 User’s Guide
Troubleshooting
PhotoWise can’t
find the camera.
The camera is off. Slide the Mode switch to
PLAY or REC. Slide the LCD switch to PC.
The serial cable is connected incorrectly.
Check the cable and connections.
The batteries are too weak. Replace them.
AppleTalk is active. Turn off AppleTalk
before using PhotoWise.
There is a port conflict. If the serial cable is
connected to the modem port, turn off any
fax/modem software running in the back-
ground and disable any fax extensions.
Apple Performa 6400/ 5400:
The serial cable may have grounding prob-
lems. For best results, update your operating
system to System 7.6.1 or higher. If you can-
not update your system, disconnect the cam-
era, reboot the computer and reconnect the
camera.
G3 Mac: Check Apple’s technical support at
www.apple.com for a patch.
There is an internal device conflict in your
computer. Check the documentation that
came with your computer and/or Mac OS.
An image can’t be
deleted.
The image is locked. Unlock the image.
Problem Possible Cause/Solution
CL30Int/Win/Mac Page 46 Tuesday, March 2, 1999 9:15 AM