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120 en | Troubleshooting Dinion2X IP Camera
AR18-10-B006 | v1.1 | 2010.06 Installation and Operation Manual Bosch Security Systems
11.2 Resolving problems
The following table is intended to help identify the causes of
malfunctions and correct them where possible.
Malfunction Possible causes Solution
No image
transmission to
remote location.
Defective camera. Connect a local monitor
to the camera and check
the camera function.
Faulty cable connections. Check all cables, plugs,
contacts and
connections.
Incorrect encoder stream
property set for
connection to hardware
decoder.
Select the H.264 BP+
(HW decoder) option on
the Encoder Streams
configuration page.
No connection
established, no
image transmission.
The unit's configuration. Check all configuration
parameters.
Faulty installation. Check all cables, plugs,
contacts and
connections.
Wrong IP address. Check the IP addresses
(terminal program).
Faulty data transmission
within the LAN.
Check the data
transmission with ping.
The maximum number of
connections has been
reached.
Wait until there is a free
connection and call the
transmitter again.