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3. Night photos or videos appear too bright
a. You will get the best results when the subject is within the ideal
ash range, no closer than 10’ (3m) from the camera. Subjects
may appear too light at closer distances.
4. Daytime photos or videos appear too bright
a. Make sure that the camera is not aimed at the sun or other
light sources during the day.
5. Photos with streaked subject
a. In some cases with low lighting conditions and fast moving
subjects, the 5MP resolution setting may not perform as well as
the 3MP setting.
b. If you have multiple images where fast moving subjects
produce streaks on the photo, try the 3MP setting instead.
6. Red , green or blue color cast
a. Under certain lighting conditions, the sensor can become
confused resulting in poor color images.
b. If this is seen on a consistent basis, then the sensor may need
servicing. Please contact Bushnell customer service.
7. Short video clips—not recording to the length set
a. Check to make sure that the SD card is not full.
b. Make sure that the camera has good batteries in it. Near the
end of the battery life, the camera may choose to record shorter
video clips to conserve power.
Date/Time Stamp not appearing on images
Make sure that the “Time Stamp” parameter is set to “On”.1.
Photos Do Not Capture Subject of Interest
Check the “Sensor Level” (PIR sensitivity) parameter setting. For 1.
warm environmental conditions, set the Sensor Level to “High”
and for cold weather use, set the sensor for “Low”.
Try to set your camera up in an area where there is not a heat 2.
source in the camera’s line of sight.
In some cases, setting the camera near water will make the 3.
camera take images with no subject in them. Try aiming the
camera over ground.
Troubleshooting / FAQ