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Deleting scenes takes longer than usual.
- When the memory contains a large number of scenes, some operations may take longer than usual. Save
your recordings ( 71) and initialize the memory ( 28).
Cannot erase a photo
- The photo is protected. Remove the protection ( 61).
Cannot play back a music track.
- If the music tracks were erased when the memory was initialized, transfer music files back to the memory.
Windows users: Use the supplied software Music Transfer Utility to transfer the music files on the supplied
Instruction Manual/Music Data Disc CD-ROM to a memory card connected to a computer. For details, refer
to the software’s instruction manual (PDF file). Mac OS users: Use the Finder to transfer the music files on the
supplied Instruction Manual/Music Data Disc CD-ROM to a memory card connected to a computer. Refer to
Music Files
( 101) for folder structure of the memory and CD-ROM.
When playing back recordings combined with music, the video and audio do not play back correctly (playback
skips or stops).
- This occurs when music files are transferred and there is not enough available space in the memory (about
5 times more than the size of the music files). Make sure there is enough space and then transfer the music
files again.
When playing a slideshow, it takes longer than usual for the photos to advance or there are brief stops in the
audio.
- This may occur when using a memory card with no Speed Class rating or playing back photos recorded with
another device and then transferred to a memory card connected to a computer. Play back photos taken with
this camcorder from a memory card rated Speed Class 2 or higher.
Indicators and Onscreen Displays
lights up in red.
- Battery pack is exhausted. Replace or charge the battery pack ( 16).
appears on the screen.
- The camcorder cannot communicate with the battery pack attached so the remaining battery time cannot be
displayed.
lights up in red.
- A memory card error occurred. Turn off the camcorder. Remove and reinsert the memory card. Initialize the
memory card ( 28) if the display does not change back to normal.
- The memory card is full. Replace the memory card or delete some recordings ( 39, 59) to free some space
on the memory card.
The ON/OFF(CHG) (power/charge) indicator flashes rapidly while the camcorder is charging.
- (one flash at 0.5-second intervals)
Charging has stopped because the compact power adapter or the battery pack is faulty. Consult a Canon
Service Center.