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Troubleshooting
Cannot play back
File name was
changed with a
computer or file
location was changed
• Set the file name or file number
according to the Design rule for
Camera File system standards.
See About File Numbers and
Folder Numbers (p. 112).
Lens will not retract SD card slot/battery
cover was opened
with power on
• First close the SD card slot/battery
cover and then turn the power off.
SD card slot/battery
cover was opened
while recording to
the SD card
(warning signal
sounds)
• First close the SD card slot/
battery cover and then turn the
power off.
Battery pack
consumed quickly
Battery life exceeded
if battery pack loses
its charge quickly at
normal temperature
(23 °C/73 °F)
• Replace the battery pack with a
new one.
Battery pack will not
charge
Battery pack life
exceeded
• Replace the battery pack with a
new one.
Poor contact
between battery
pack and battery
charger
• Insert battery pack securely into
battery charger.
• Ensure that battery charger plug
is securely plugged into the
power outlet.
Sounds come from
the camera interior
The camera's
horizontal/vertical
orientation was
changed
• The camera's orientation
mechanism is operating. There is
no malfunction.
Image is blurred or
out of focus
Camera moved • Be careful not to move the
camera while pressing the shutter
button.
Autofocus function
hampered by
obstruction to AF-
assist Beam
• Be careful not to block the AF-
assist Beam with fingers or other
items.
AF-assist Beam is
set to [Off]
• Set the AF-assist Beam to [On]
(p. 52).
Problem Cause Solution