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Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer
or a Canon Service Center if the problem persists.
Power Source
Recording/Playback
Problem Cause Solution
Battery pack is exhausted.
Battery pack is not correctly
attached.
Battery pack is exhausted.
Power save function has
been activated.
Battery pack is exhausted.
Cassette compartment cover
is not fully open.
Battery pack is exhausted.
The camcorder
malfunctions.
Battery pack is exhausted.
Replace or charge the
battery pack.
Attach the battery pack
correctly.
Replace or charge the
battery pack.
Turn on the camcorder.
Replace or charge the
battery pack.
Open the cassette
compartment cover fully.
Replace or charge the
battery pack.
Consult a Canon Service
Center.
Replace or charge the
battery pack.
Camcorder will not turn
on.
The camcorder switches
off by itself.
Cassette compartment
will not open.
Cassette compartment
stopped during loading/
unloading.
LCD/viewfinder switches
on and off.
13
13
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25
13
16
13
–
13
Camcorder is not turned on.
Cassette is not loaded.
Cassette is not loaded.
Battery pack is exhausted.
Condensation is detected.
Camcorder stopped
operating to protect the
tape.
Camcorder and wireless
controller are not set to the
same remote sensor mode.
Batteries of the wireless
controller are exhausted.
Turn on the camcorder.
Load a cassette.
Load a cassette.
Replace or charge the
battery pack.
See reference page.
Unload and reload the
cassette.
Change the remote sensor
modes.
Replace the batteries.
Buttons will not work.
v flashes on the screen.
k flashes on the
screen.
h flashes on the screen.
“Remove the cassette”
appears on the screen.
The wireless controller
will not work.
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16
16
13
138
16
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