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Subject in recorded
image is too dark
Insufficient light for
shooting
• Set the flash to on.
Subject is dark in
contrast to the
background
• Set the exposure compensation
to a positive (+) setting or use the
spot metering function.
Subject is too far
away for flash to
reach
• Shoot within
2.0
m (
6.6
ft.) of the
subject when using the flash.
Subject in recorded
image is too bright
Subject is too close,
making the flash too
strong
• When using the flash, stay at
least
30
cm (
1.0
ft.) from the
subject.
Subject is bright in
contrast to the
background
• Set the exposure compensation
to a negative (-) setting or use the
spot metering function.
Light is shining
directly on the
subject or reflected
off the subject into
the camera
• Change the shooting angle.
Flash is set to on • Set the flash to off.
A bar of light (red,
purple) appears on
the LCD monitor
Subject is too bright • This is a normal occurrence in
devices containing CCDs and
does not constitute a
malfunction. (This bar of light will
not be recorded when shooting
still photos, but it will be recorded
when shooting movies.)
White dots appear
on the image
Light from the flash
has reflected off
dust particles or
insects in the air.
• This is a phenomenon that occurs
with digital cameras and does not
constitute a malfunction.
Flash does not fire Flash is set to off • Set the flash to on.
Image not showing
on TV monitor
Incorrect video
system setting
• Set the video system to the
appropriate setting, NTSC or PAL,
for your TV (p. 140).
Shooting in stitch
assist
• The output will not appear on a
TV in stitch assist. Cancel the
stitch assist.
Problem Cause Solution