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Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a
Canon Service Center if the problem persists.
Power Source
Problem
Camcorder will not turn on.
The camcorder switches off
by itself.
Cassette compartment will
not open.
Cause
Battery pack is exhausted.
Battery pack is not correctly
attached.
Battery pack is exhausted.
Power save function has
been activated.
Battery pack is exhausted.
Cassette compartment cover
is not fully open.
Battery pack is exhausted.
Solution
Replace or charge the battery
pack.
Attach the battery pack
correctly.
Replace or charge the battery
pack.
Turn on the camcorder.
Replace or charge the battery
pack.
Open the cassette
compartment cover fully.
Replace or charge the battery
pack.
13
13
13
25
13
16
13
Cassette compartment
stopped during loading/
unloading.
LCD/viewfinder switches on Battery pack is exhausted. 13
and off.
Battery pack will not charge.
Replace or charge the battery
pack.
Charge the battery pack in
temperatures between 0 °C
and 40 °C (32 °F and 104 °F).
Battery packs will not charge
outside the temperature
range of 0 °C and 40°C
(32 °F and 104 °F).
Battery packs become hot
with use and may not charge.
Recording/Playback
Problem
Buttons will not work.
Wait until the battery pack
temperature is below 40 °C
(104 °F) and retry charging.
The battery pack is damaged. Use a different battery pack. -
"_"_ flashes on the screen.
"REMOVE THE CASSETTE"
appears on the screen.
The wireless controller will not
work.
Cause
Camcorder is not turned on.
Cassette is not leaded.
Cassette is not leaded.
Battery pack is exhausted.
Condensation is detected.
Camcorder stopped operating
to protect the tape.
[WLREMOTE] is set to
[OFF((t(_ ] in the menu.
The battery of the wireless
controller is exhausted.
Solution
Turn on the camcorder.
Load a cassette.
Load a cassette.
Replace or charge the battery
pack.
See reference page.
Unload and reload the
cassette.
Set [WLREMOTE] to [ON] in
the menu.
Replace the battery.
[23
25
16
16
13
"_" flashes on the screen.
"_;1" flashes on the screen.
142
16
77
2O
146