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TROUBLESHOOTING
TROUBLESHOOTING
POSSIBLE CAUSE
Batteries were not installed
correctly
Batteries are dead or weak
Batter compartment door was
not closed correctly
The camera needs to be reset.
The batteries are drained of
power.
The Auto time off setting is too
short.
Poor Lighting.
Lens is dirty.
Subject too close.
Subject is too close.
The flash is not needed.
Lighting condition is too bright.
SYMPTOM
Cannot turn on the camera
The camera/buttons do not
work.
The camera turns off
during usage.
Picture/Video clip has poor
image quality
Flash picture taken is too
light.
POSSIBLE SOLUTION
Install batteries correctly using
the direction indicators on the
inside of the battery door.
Replace batteries
Close the battery compartment
properly.
Press the reset button on the
back of the camera with a pointed
object such as a pen, then power
the camera on and off.
Replace the batteries with new
ones.
Your camera comes with an Auto
Time Off setting, so if the camera
is inactive for a certain amount of
time, it powers off to conserve
battery power. Please refer to the
Time-Out section on p.36. to set
your time limit.
Increase the lighting in the
surrounding area when taking
picture and video clips.
Clean the lens with a soft cloth.
See the Camera Maintenance
section.
Stand at least 3.9 ft. (1.2m) away
from the subject.
Move the subject further away
from the camera.
Change the camera setting to
Auto Flash. See p.15.
Decrease exposure
compensation. See p.25.
CAMERA
PICTURES/VIDEO CLIPS
TAKING PICTURES