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32 Troubleshooting
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General Problems
Error Messages
If an error occurs, the Error light glows amber and an error message is displayed on the printer
LCD. Follow the directions on the LCD to resolve the problem.
DEFAULT COUNTRY WAS NOT SET—
If you did not select the default country during the setup process:
1
Click
Menu
→
Printer Settings
→
Country
.
2
Use the navigation arrow buttons until the desired country appears on the display, then press .
3
Use the navigation arrows and
buttons to set your country as the default.
CAMERA AND PRINTER DO NOT COMMUNICATE.
Make sure camera is in the correct file transfer mode. See you camera Owner's Manual.
ANYTIME YOUR PRINTER HAS A PROBLEM, MAKE SURE:
• Your printer is on.
• The photo paper is loaded correctly. For help, see "Loading the Photo Paper" on page 15.
• Unplug the power supply from the electrical outlet. Reconnect the power supply (see your
Setup
Diagram
). Turn the power on.
IF YOUR PRINTER IS
NOT
ATTACHED TO A COMPUTER, MAKE SURE:
• You read and follow any messages on the LCD.
• The power supply is plugged into your printer and an electrical outlet.
IF YOUR PRINTER
IS
ATTACHED TO A COMPUTER, MAKE SURE:
• The USB cable is securely attached to your computer and to your printer. For help, see the
Setting Up
Yo u r Pr i nte r
poster.
• Both your computer and your printer are on.
• The Dell Photo Printer 540 is the selected printer. (It should not be set as the default if there is
another printer connected.)
• Restart your computer. If problems persist, see “Uninstalling and reinstalling the software” in your
User’s Guide
. For help accessing your
User’s Guide
, see page 11.