D-Link DCS-933L Security Camera User Manual


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52D-Link DCS-933L User Manual
Warranty
• AfteranRMAnumberisissued,thedefectiveproductmustbepackagedsecurelyintheoriginalorothersuitableshippingpackage
to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package.
Do not include any manuals or accessories in the shipping package. DLink will only replace the defective portion of the product
and will not ship back any accessories.
• Thecustomerisresponsibleforallin-boundshippingchargestoD-Link.NoCashonDelivery(“COD”)isallowed.ProductssentCOD
will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and shipped
to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any packages that
arelostintransittoD-Link.TherepairedorreplacedpackageswillbeshippedtothecustomerviaUPSGroundoranycommon
carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in the United States, otherwise
wewillshiptheproducttoyoufreightcollect.Expeditedshippingisavailableuponrequestandprovidedshippingchargesare
prepaid by the customer. D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to
payD-Link’sreasonablehandlingandreturnshippingchargesforanyproductthatisnotpackagedandshippedinaccordance
with the foregoing requirements, or that is determined by D-Link not to be defective or non-conforming.
Submitting A Claim (Canada):
The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and
the product is within warranty, the customer shall submit a claim to D-Link as outlined below:
• Customersneedtoprovidetheirreceipt(proofofpurchase)eveniftheproductisregistered.Withoutareceipt,nowarrantyservicewill
be done. The registration is not considered a proof of purchase.
• ThecustomermustsubmitwiththeproductaspartoftheclaimawrittendescriptionoftheHardwaredefectorSoftwarenonconformance
insucientdetailtoallowD-Linktoconrmthesame,alongwithproofofpurchaseoftheproduct(suchasacopyofthedatedpurchase
invoicefortheproduct)iftheproductisnotregistered.
• ThecustomermustobtainaCaseIDNumberfromD-LinkTechnicalSupportat1-800-361-5265,whowillattempttoassistthecustomer
in resolving any suspected defects with the product. If the product is considered defective, the customer must obtain a Return Material
Authorization(“RMA”)numberbycompletingtheRMAformandenteringtheassignedCaseIDNumberathttps://rma.dlink.ca/.
• AfteranRMAnumberisissued,thedefectiveproductmustbepackagedsecurelyintheoriginalorothersuitableshippingpackageto
ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not
include any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the product and will not ship
back any accessories.
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