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44 Solving Problems
Checking the Printer Lights
Check the status of the printer lights to solve the most common problems. If an
error occurs, follow the instructions in the table below.
Light status Problem and solution
I paper on Paper may be out or multiple sheets may have fed into
the sheet feeder. Load paper, if necessary (see page 6),
and press the
I paper button.
Roll paper or canvas media may be out. See page 10 to
load roll paper.
The CD/DVD tray may not be inserted. See page 29 to
load a CD or DVD.
If you’re printing on thick media, the media is not
inserted. Insert the thick media and press the
I paper
button.
H ink on An ink cartridge is expended or not installed correctly,
or is not compatible with the printer. Replace or
reinstall the cartridge (see page 37).
H ink flashing Ink in a cartridge is low. You can continue printing, or
check which cartridge is low (see page 35) and replace
it (see page 37).
I paper flashing
H ink flashing fast
The front manual feed slot cover is open while printing
from paper loaded in the sheet feeder. To print on thick
media or a CD/DVD, remove paper loaded or close the
front manual feed slot cover to print on paper loaded in
the sheet feeder (see page 32 to locate the front
manual feed slot cover). Press the
I paper button to
clear the error.
Network
light (green)
Network
light (orange)
Power light Paper light Ink light