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42 Maintenance and Troubleshooting
Storing the Camera
If you are not planning to use the camera for a long period of time,
remove the battery and store it at room temperature in a dry location.
Store the camera in its case. Do not store the camera in following
conditions:
❏ Direct sunlight or bright light
❏ High humidity
❏ High heat
❏ Excessive dirt or dust
❏ Excessive vibrations
❏ Strong magnetic fields
Troubleshooting
Error Messages
Other Problems
Message Remedy
Cannot delete. The image is
locked.
Unlock the image using the lock
function in the Main menu, then try
again.
Cannot delete. The SD card is
write-protected.
Remove the card from the camera,
release the write-protect switch from
the lock position, and try again.
Cannot lock. The SD card is
write-protected.
The memory card is write-protected.
Remove it from the camera, release
the write-protect switch from the lock
position, and try again.
Cannot unlock. The SD card is
write-protected.
Remove the card from the camera,
release the write-protect switch from
the lock position, and try again.
Problem Remedy
Permanent white spots (dead
pixels) appear on the LCD
monitor.
Use the Dead Pixel Correction feature
to correct the dead pixels. See “Basic
Setup Menu” on page 34 for details.
Due to the nature of the CCD sensor,
dead pixels cannot be completely
eliminated.
The shutter cannot be released
and the memory card access
light flashes.
The battery power is too low. Charge
the battery and try again.