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35
Problem Solving
This chapter gives you the basics for diagnosing and solving scanner problems. For
more troubleshooting tips, see the “Troubleshooting” section of your electronic
Reference Guide.
Scanner Light
The scanner’s indicator light (next to the
] Start button) indicates the status of the
scanner, as described below.
Light Color Status
Flashing Green The scanner is initializing (warming up) or is busy scanning.
On Green The scanner is ready to scan images.
Flashing Red Check the following, then turn your scanner off and back on to
reset it:
■ Make sure the transportation lock is turned to the unlocked
position. See the Start Here sheet for details.
■ Make sure the scanner is properly connected to your
computer.
■ If you are scanning transparencies, make sure you’ve
removed the reflective document mat.
If this does not eliminate the error, the fluorescent lamp may
need to be replaced or the scanner may have another problem.
Consult your dealer or EPSON.
Off — The scanner is unplugged or turned off.
Perfection 2450.book Page 35 Tuesday, September 18, 2001 3:16 PM