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Problem Solving
Problems and Solutions
If you’re having problems, this section answers some of the most common questions.
Setup Problems
Your system doesn’t recognize the
scanner or the indicator light
doesn’t come on.
Make sure your scanner is connected
to your computer and plugged into a
power source.
The New Hardware Wizard
appears.
Click
Cancel
and follow the steps on
the Start Here sheet. Be sure to
disconnect the scanner before
installing your software.
You are unable to install EPSON
TWAIN in Windows 2000.
■
In Windows 2000, don’t select
Block
under
Control Panel
,
System
,
Hardware
,
Driver
Signing
; select
Ignore
or
Warn
instead.
■
If you see an error message or the
software doesn’t install correctly
on Windows 2000, you may not
have software installation
privileges. See your system
administrator.
You cancelled the scanner software
installation before it was complete,
or you connected the scanner
before installing the software
(Windows users).
EPSON TWAIN may be incorrectly
installed. See the section below for
your operating system.
For Windows Me or 98 users:
Turn off the scanner and disconnect
the USB or IEEE 1394 cable, then
follow the installation steps on the
Start Here sheet.
Perfection 2450.book Page 36 Tuesday, September 18, 2001 3:16 PM