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COMMONLY ASKED QUESTIONS
Viewing
images
Why is there no
image (z is
shown)?
This may happen
when trying to
play back images
stored on a card
from a different
digital camera.
Play back images
that were recorded
on a card using this
camera.
Why do vertical
stripes appear?
If a bright subject
is shot in the
video clip
recording mode,
vertical stripes
may appear on
the monitor or in
the image.
Not a malfunction.
Why isn’t the
magnified image
clear?
Due to the
characteristics of
the camera,
magnified images
appear less clear.
Not a malfunction.
Why isn’t the
captured image
clear?
The image was
captured using
the digital zoom.
Not a malfunction.
Can I play back
image and sound
files that I edited
using my
computer?
— We cannot
guarantee the
accurate playback of
files that have been
edited using a
computer.
Why is there a
motor-like sound
during video clip
playback?
The sound of the
camera’s
mechanical action
was recorded.
Not a malfunction.
Question Answer Action