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98
Troubleshooting
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Flash
Some flash
modes are not
available.
The camera is in a shooting mode which
makes some flash modes unavailable.
Choose a different shooting mode. 21
The camera is in silent mode. Turn silent mode off. 36
The flash does
not fully light
the subject.
The subject is not in range of the flash. Position the subject in range of the flash. 109
The flash window is obstructed. Hold the camera correctly. 16
N mode
Can not take
pictures.
The battery is low.
Charge the battery or insert a fully-charged
spare battery.
4, 6
Movies
Can not record
movies.
The camera is in N mode.
Choose a different shooting mode. 21
Problem
images
Pictures are
blurred.
The lens is dirty. Clean the lens. 112
The lens is blocked. Keep objects away from the lens. 16
R is displayed during shooting and the
focus frame is displayed in red.
Check focus before shooting.
18, 30,
102
0 is displayed during shooting. Use the flash or a tripod. 35
Pictures are
mottled.
The ambient temperature is high and the
subject is poorly lit.
This is normal and does not indicate a
malfunction. Choose a lower sensitivity.
65
Smear appears
in pictures.
The sun or another bright object was in
the frame.
White or purple vertical lines may appear
when a very bright object is framed in the
display. This is normal and does not indicate
a malfunction. Smear is not recorded in
photographs but may appear in movies. If
possible, avoid shooting movies with bright
objects in or close to the frame.
106