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fi-5120C / fi-5220C Image Scanner Operator
Guide
TROUBLE SHOOTING
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6.3 Remedying Typical Troubles
Symptom: Pickup errors occurs frequently.
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Do the documents satisfy the conditions
described on "
7.2 Document Quality"?
NO
Use documents that satisfy the quirements.
(*1)
YES
Were the documents fanned before loading on
ADF paper chute?
NO
Fan the document before loading, or reduce
the number of sheets of the documents.
YES
Are all the consumables (Pick roller and Pad
ASSY) installed correctly?
NO
Correctly install the consumable(Pick roller and
Pad ASSY), if needed. (*2)
YES
Is any of consumables (Pick roller, Pad ASSY)
dirty?
YES
Clean the dirty consumable. (*3)
NO
Is any of consumables (Pick roller and Pad
ASSY) worn out? (Check the consumable
counter)
YES
Replace the consumable, if needed. (*4)
NO
If you cannot solve the problem after taking
measures, check the items in "
6.4 Items to
check before contacting the dealer where you
bought the scanner" and contact the dealer or
an authorized FUJITSU scanner service
provider.
*1) For details on requirements, see "7.2 Document Quality".
*2) For details on how to install the consumables, see "
5 REPLACING CONSUMABLES".
*3) For details on how to clean the consumables, see "
4.3 Cleaning the ADF".
*4) For details on how to replace the consumables, see "
5 REPLACING CONSUMABLES".