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How to find your resolution
10
How to find your resolution
When you have trouble installing the software successfully or the ScanSnap does not operate
normally after installation is complete, refer to the flow chart below for troubleshooting.
Yes
No
"If your first attempt to install
failed" (page 11)
Have you installed
the software before?
"If you have installed the
software before" (page 12)
Is the installation
complete?
"When the ScanSnap Manager
icon does not appear" (page
24)
Does the ScanSnap
Manager icon
appear on the
taskbar?
"When ScanSnap Manager
does not operate normally"
(page 25)