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Maintaining the supplies.......................................................................................44
Storing photo paper.......................................................................................45
Handling photo paper....................................................................................45
Storing the print cartridges............................................................................45
8 Troubleshooting.................................................................................................47
Printer software installation problems...................................................................47
Printer hardware problems...................................................................................48
Printing problems..................................................................................................50
Error messages....................................................................................................54
Paper errors..................................................................................................54
Print cartridge errors......................................................................................55
Memory card errors.......................................................................................57
Computer printing errors................................................................................60
Network errors...............................................................................................60
9 HP Customer Care..............................................................................................61
HP Customer Care by phone................................................................................61
Placing a call.................................................................................................64
Return to HP repair service (North America only).................................................64
Additional warranty options...................................................................................64
a Networking..........................................................................................................65
Networking basics (Windows and Macintosh)......................................................65
Internet connection........................................................................................66
Recommended network configurations.........................................................66
Ethernet network without Internet access...............................................66
Ethernet network with Internet access by dial-up modem......................66
Ethernet network with broadband Internet access provided by a
router......................................................................................................66
Connecting the printer to the network...................................................................66
Installing the printer software on a Windows computer.........................................67
Installing the printer software on a Macintosh.......................................................69
Using the embedded web server..........................................................................70
Printing a network configuration page..................................................................70
b Specifications.....................................................................................................71
System requirements............................................................................................71
Printer specifications............................................................................................71
c HP Warranty........................................................................................................75
Index...........................................................................................................................77
2 HP Photosmart 8700 series