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Troubleshooting
Problem Cause and/or Action
Camera does not turn on. One or both of the batteries may be exhausted. Replace the batteries.
Camera turns off automatically. Press any button except the Power button to power on the camera.
LCD turns blank. Press any button except the Power button to turn on the LCD.
Empty battery icon is displayed
on the LCD, and then the
camera turns off.
One or both of the batteries may be exhausted. Replace the batteries.
LCD screen displays ‘No images
in memory’.
The image file on the memory card. Image file format may not be supported.
LCD screen displays ‘Not
available for this file’.
Function is only available for specific file types. File format is not supported.
LCD screen displays ‘Memory
full’.
Memory card is full. Replace the memory card with a new one or delete
unnecessary images.
LCD screen displays ‘File
locked’
This file is locked. Unlock the file.
LCD screen displays ‘Card
locked’.
The memory card is protected. Remove the card and slide the write-protect
switch to it’s unlock position.
LCD screen displays ‘CARD HAS
WRONG FORMAT’.
The memory card is protected. Remove the card and slide the write-protect
switch to it’s unlock position.
LCD screen displays ‘Copy
error’.
The memory card is protected. Remove the card and slide the write-protect
switch to it’s unlock position. The memory card is full. Replace card or delete
unnecessary files.
The lens is extended and will
NOT retract.
Do not force the lens to go back. The type of the battery used may be incorrect
or the battery power level is too low. Change the battery or charge the battery
before using the camera.