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Troubleshooting 55
My image is
too bright.
The flash provided
too much light.
Change the flash setting to AUTO
FLASH or FLASH OFF.
A natural or artificial
source other than
the flash provided
too much light.
Try taking the picture from a different
angle. Avoid pointing the camera directly
toward a bright light or reflective surface
on a sunny day. If there is light behind
your subject, use the FLASH ON
setting.
You were too close
to the subject to use
the flash.
Move back from the subject or set the
flash to FLASH OFF and take the
picture again.
When I
connect the
camera to my
computer, the
software says
it can’t find
the camera.
The camera is
turned off.
Slide the switch to turn on
the camera.
The USB cable is
not connected
correctly.
Make sure that the USB cable is firmly
connected at both ends.
The camera is
connected to the
computer through a
USB hub and your
USB hub is not
compatible with the
camera.
Connect the camera directly to a USB
port on the computer.
The camera needs
to be reset.
Turn the camera off and then on again.
The computer
does not
recognize the
camera and
the automatic
image unload
does not
start.
The camera is not
configured correctly
for the type of
computer you have.
Open the Setup menu on the image
display and check the USB setting:
• If you are using a Windows
computer, make sure the USB
setting is set to SIDC.
• If you are using a Macintosh
computer, make sure the USB
setting is set to MSDC.
Your Macintosh
computer has an
older version of OS
8.6, which does not
support USB mass
storage.
Go to the Support section of
www.apple.com and download the USB
Mass Storage Support (version 1.3.5)
update.
Problem Possible cause Solution
HUG.book Page 55 Tuesday, September 25, 2001 1:03 PM